Welcome to the website (Amdo). These terms and conditions (“Terms and Conditions”) apply to the website and to all of its divisions, branches and affiliated websites that refer to these terms and conditions by reference.

By visiting the site, the customer acknowledges his acceptance of the current terms and conditions. If you do not agree to them, you must not use this site. The site administrators reserve the right to change, modify, add information to, or remove parts of the terms and conditions of use at any time. Changes will become effective when they are posted on the site without prior notice. Please review the Terms of Use and Conditions regularly for any updates. Your continued use of the site - after the posting of changes to these terms and conditions of use - constitutes your full acceptance of those changes.

Terms and conditions of use

Use of the Site

To visit this site, you must be at least 18 years of age or visiting the site under the supervision of a parent or legal guardian.

We grant you a non-transferable and revocable license to use the Site under the specified terms and conditions. The purpose of this license is to purchase personal items sold on the site. Use for commercial purposes or use on behalf of any third party is prohibited, except as explicitly and transparently permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without any notice to you.

The content appearing on this site is presented for informational purposes only. The explanations regarding the products expressed on this site belong to the sellers themselves and we have nothing to do with them. Comments or opinions expressed on this site belong to the party that published them and therefore do not reflect our opinions.

Certain services and related features that may be available on the Site require registration or subscription. Should you choose to register or subscribe to any such services or related features, you agree to provide accurate and current information about yourself and to update it in a timely manner if there are any changes. Each user of the site is solely responsible for keeping passwords and other methods of identifying the user account in a proper manner. The account holder is entirely responsible for all activities that occur using his password or account. In addition, you must notify us of any unauthorized use of your password or account. In no event shall the Site be liable, directly or indirectly or in any way, for any loss or damage of any kind arising from or in connection with your failure to comply with this section.

During the registration process, the Customer agrees to receive promotional emails from the Site. You may, at a later time, cancel this option and not receive any promotional emails by clicking on the link at the bottom of any promotional email.

User posts

All of your contributions on the site and/or what you provide to us, including, but not limited to, questions, criticisms, comments, and suggestions (collectively, “contributions”) become our sole and exclusive property, and in no way belong to you. In addition to the rights that apply to any type of contribution, once you share your comments or criticism with us on the site, you also grant us the right to use the name that you display that is directly related to this criticism, comment, or any other content. You may not use a false e-mail address, pretend to be someone else, or otherwise attempt to mislead us or any third party regarding the authenticity or reliability of any Submission. We may delete or edit any posts, but we are not obligated to do so.

Approval of orders and pricing details

Please note that in some cases, an application may not be approved for a number of reasons. The site administrators reserve the right to refuse or cancel any order for any reason and at any time. Before we approve a request, we may ask you to provide additional information or other data to verify something, including, but not limited to, phone number and address.

We are keen to provide the most accurate information regarding prices to all users who visit the site. However, errors may occur sometimes, such as cases where the price of the product is not specified correctly on the site. Therefore, we reserve the right to refuse or cancel any order. In the event that the price of a product is not stated correctly, we may, at our sole discretion, contact you for instructions or cancel your order and notify you of such cancellation. We have the right to refuse or cancel any orders whether or not they have been confirmed or charged to your credit card.

Trademarks and copyrights

إن جميع حقوق الملكية الفكرية، سواء كانت مسجلَّة أو غير مسجلَّة، في الموقع، وجميع معلومات المحتوى والتصميمات الواردة على الموقع، تُعتبر ملكاً لنا، بما في ذلك على سبيل المثال وليس الحصر، النصوص والرسوم والبرامج والصور والفيديو والموسيقى والصوت، واختيارها وتنسيقها، فضلاً عن جميع مصنّفات البرمجيات ورموز المصادر والبرامج الرئيسية. وإنّ كلّ محتويات الموقع محميةٌ أيضًا بموجب حقوق النشر مجتمعة في صورة عمل واحد وفقًا لقوانين حقوق النشر في جمهورية مصر العربية والاتفاقيات الدولية. جميع الحقوق محفوظة.

Arbitration

In the event of any disputes, disagreements or disputes arising from the interpretation and implementation of these Terms and Conditions, they shall be settled and finally decided through arbitration by a single arbitrator appointed in accordance with the rules of the Cairo Regional Center for International Commercial Arbitration. The arbitrator must be a legally trained person who has experience in the field of information technology and is independent of either party to the contract.

Exchange and return policy

First: Exchange and return within 14 days:

للعميل الحق فى إستبدال المنتج او إعادته مع إسترداد قيمته النقدية دون إبداء اي أسباب و دون تحمل اي نفقات (إلا مصاريف الشحن و رسوم الدفع و الإستلام من و إلى العميل) خلال 14 يوماً من إستلام المنتج.

و يستثنى من ذلك ما لا يجوز للعميل مباشرة حق الإستبدال او الإعادة في الأحوال الآتية :

1- إذا كانت طبيعة المنتج او خصائصه او طريقة تعبئته او تغليفه تحول دون إستبداله او رده او يستحيل معه إعادته إلى الحالة التي كان عليه عند إستلامه و لذلك يمنع الغسيل او تغيير رائحته.
2- إذا كان المنتج قابل للتلف السريع.
3- If the product is not in the same condition as it was in at the time of sale for a reason attributed to the customer.
4- إذا كان المنتج من المنتجات التي تصنع بناء على مواصفات خاصة حددها العميل و كان المنتج مطابق لتلك المواصفات.
5- إذا كان المنتج من الكتب و الصحف و المجلات و البرامج المعلوماتية و ما يماثلها.
6- إذا كان المنتج يعد من الحلي و المجوهرات و ما في حكمها.
7- إذا كان المنتج من الملابس الداخلية و فساتين الزفاف إذا ما تمت إزالة أغلفتها.

Second: Exchange and return within 30 days:

إستكمالاً لما سبق من سياسات :

للعميل الحق خلال 30 يوماً من إستلام المنتج في إستبداله أو إعادته مع إسترداد قيمته النقدية إذا كان به عيب و فى هذه الأحوال على العميل التواصل معنا و الإحتفاظ بفاتورة المنتج او بوليصة الشحن و تلتزم شركة امدو AMDO للتجارة الإلكترونية ش.ذ.م.م. فى هذه الأحوال بناءً علي طلب العميل بإستبدال المنتج أو إسترداده مع رد قيمته دون اي تكلفة إضافية على العميل (إلا مصاريف الشحن و رسوم الدفع و الإستلام من و إلى العميل) خلال 7 ايام عمل من تاريخ لجوء العميل الى الشركة و يكون إسترجاع المبلغ المدفوع بتحويل بنكى.